Shipping policy

Shipping & Delivery Policy

Last Updated: [Date]

Thank you for shopping with [Brand Name]. We are committed to delivering your orders safely and efficiently. Please read our Shipping & Delivery Policy carefully.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak seasons, promotional events, or unforeseen circumstances, processing times may be extended.

2. Shipping Coverage

We currently ship across India. Delivery availability may vary depending on the serviceability of your location by our courier partners.

For international shipping inquiries, please contact our customer support team before placing an order.

3. Estimated Delivery Time

Estimated delivery times are as follows:

  • Metro Cities: 2–5 business days

  • Tier 2 & Tier 3 Cities: 4–7 business days

  • Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other factors beyond our control.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.

  • We may offer free shipping on orders above a specified order value, subject to promotional terms and conditions.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (if provided).

You can use the tracking details to monitor the status of your shipment.

6. Delivery Attempts

Our courier partners may make multiple delivery attempts. If delivery cannot be completed due to incorrect address details, unavailability of the recipient, or refusal to accept the package, the order may be returned to us.

Additional shipping charges may apply for re-shipment.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided at checkout.

8. Damaged or Missing Packages

If your package arrives damaged or appears tampered with:

  • Do not accept the package if possible.

  • Take clear photographs of the package and product.

  • Contact us within 48 hours of delivery.

For missing items or delivery-related concerns, please contact our support team immediately.

9. Delayed Deliveries

While we strive to meet estimated delivery timelines, delays may occasionally occur due to circumstances beyond our control.

We are not liable for delays caused by:

  • Courier service disruptions

  • Natural disasters

  • Government restrictions

  • Public holidays

  • Force majeure events

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Business Name: [Param Jeevani]
Email: [support@paramjeevani.in]
Phone: [+917464960221]
Website: [https://paramjeevani.in/]

We appreciate your trust in [Brand Name] and thank you for choosing our Ayurvedic products.