Refund policy
Refund & Return Policy
Last Updated: [Date]
Thank you for shopping with [Brand Name]. We strive to provide high-quality Ayurvedic products and ensure customer satisfaction.
Returns
We accept return requests within 7 days of delivery if:
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The product received is damaged, defective, or incorrect.
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The product is unused, unopened, and in its original packaging.
Due to health, hygiene, and safety reasons, we cannot accept returns of opened, used, or partially consumed products.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:
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Order number
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Photos of the product and packaging
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Description of the issue
Our team will review the request and arrange a replacement or refund as applicable.
Refunds
Once your return request is approved and the product is received (if required), the refund will be processed to the original payment method.
Refunds are typically credited within 5–10 business days, depending on your bank or payment provider.
Non-Refundable Items
The following items are not eligible for refunds:
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Opened or used products
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Products damaged due to misuse or improper storage
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Products purchased during special clearance or promotional sales (unless damaged or defective)
Order Cancellation
Orders may be canceled before they are shipped. Once an order has been dispatched, cancellation requests cannot be accepted.
Contact Us
For refund or return requests, contact:
Business Name: [Param Jeevani]
Email: [support@paramjeevani.in]
Phone: [+917464960221]
Website: [https://paramjeevani.in/]
We are committed to resolving customer concerns promptly and fairly.